Please take a few minutes to read through the tech notes and troubleshooting pages. Most of the questions can be answered right here on this site. If you still have unanswered questions feel free to contact us.

Tech support questions will only be answered for products you have purchased from us or will be purchasing from us during the call. For prior purchases please have your invoice number ready.

Tech support options:
e mail most emails will be answered very quickly during normal business hours. After normal business hours we do our best to answer any questions as soon a possible.
Phone: 319-366-0456
Calls are normally taken from 10am-1pm and 2pm-6pm central time or until Tech Support leaves to our service facility each day which could be earlier or later than 6pm. If Tech Support is not available generally someone in sales will pick up the call and do their best to answer any questions.